STANDARD QUESTIONS
1.) Are your cakes made from scratch?
YES, POTS & PANS Home Bake & Coffee Shop prides itself by making and baking all the delicious, mouth-watering goodies from scratch, be it breads, cakes, pastries or sumptuous dishes.
2.) What are your store hours and location?
POTS & PANS Home Bake & Coffee Shop is open Monday - Saturday 10:00am - 8:00pm. Closed on Sunday although we can accept orders for delivery on Sundays & Holidays. We are located at Don Apolinar Velez St. corner Hayes Sts, Cagayan de Oro City.
3.) Do you offer sugar-free cakes & muffins?
YES, but our best seller is Sugar-free Apple Nut Cake & muffins. We can also make other sugar-free items depending on the request of our customers.
4.) What are the serving sizes for standard birthday cakes?
we start at 1 recipe which is 9 x 13 for rectangular sizes (serves 20-30) & 12" round (serves 20-25)
5.) Do you print pictures on cakes?
YES, we offer EDIBLE IMAGE CAKES as large 8 x 10. You can either bring in a picture, USB or email it to us ([email protected]) and we can have it placed on your cake. Cakes can be 1 recipe, 1.5 or 2 recipes
6.) Do you deliver your cakes and pastries?
YES. within city limits for an order of PhP5,000 or more. if it is below the amount, we charge the same rate as the taxi would charge (round trip). Out of town fees are variable.
WEDDING CAKE QUESTIONS
1. Do you offer wedding cake taste testing?
YES, we can offer a free wedding cake tasting depending on the budget & provided an appointment is made before hand.
2. Do you have catalogs, albums or pictures of wedding cakes we can choose from?
Yes. we have quite a collection of designs in the shop. We can also do a sketch of your desired design. or better, you can also bring in photo(s) of your choice and we will try to come up with a customized design for you.
3. Do you provide quotes via email and phone?
YES, we can provide quotes on any cake we have in our online catalog or customized just for you. When requesting a quote please provide the necessary serving size, any design considerations with pictures would be very helpful, and if you would like us to deliver please provide the delivery location.
4. Do you deliver wedding cakes?
YES. within city limits for an order of PhP5,000 or more. if it is below the amount, we charge the same rate as the taxi would charge (round trip).Out of town fees are variable.
5. If we have a budget in mind, would you make the cake for us?
Sure. We customized your cake & work on your budget.
6.) How much would a wedding cake cost?
it really depends on how you want your cake to look like. it would depend on the size, height, flavors, design and many other details. also, you have to consider the venue. and do you plan to feed all the guest with the cake or just for "decoration" purposes. Fondant cake costs a lot more than the traditional boiled icing cakes.
7.) What types or flavor of cakes do you offer?
chiffon (mocha, strawberry, chocolate, vanilla, lemon, orange, ube, pandan, durian), butter, chocolate, chocolate moist, pound cake & variations (e.g. chocolate, coffee, etc.), apple nut, carrot, carrot nut, prune & mango are the more popular ones. but we can always bake the flavors you want as long as the raw materials are readily available.
8.) What is the lead time in ordering wedding cakes?
we would always suggest a week for a smaller budget and about 1-2 weeks for a mid-budget and about a month for a more intricate & bigger wedding cake. it should give us time to prepare the necessary accessories for the cake (e.g. gum paste flowers, fresh flowers, toppers, etc.)